In a major move to strengthen community health services, Parkdale and Queen West members embarked on a historic merger in April 2017. Their respective boards unanimously agreed upon this integration, marking a new chapter in their illustrious history.
The newly merged organization, now led by an equally represented single Board, aims to exceed the combined contributions of its predecessors. Guided by three key goals, the organization enhances system leadership, maximizes health services, and fosters a culture transcending its historical past.
For the clients, this integration embodies our commitment to maintain and improve your service experience. We understand the bond between our local communities and their health centres. Hence, we pledge to continue serving the Parkdale and Queen West communities with the same local touch you’ve always appreciated.
For our staff and volunteers, this change is a testament to our gratitude for your tireless dedication. With the integration, your opportunities for advancement and career succession will increase within a single, unified organization. We aim to make everyone – staff, clients, and communities – feel part of this exciting new chapter.
In January 2017, both Parkdale and Queen West members approved the amalgamation of the two Centres effective April 1, 2017, under the leadership of a single Board of equal members from the former Centre boards.
The Boards of Directors of both agencies released a joint statement outlining the decision:
Parkdale Queen West CHC Integration Announcement January 13, 2017
The Boards agreed on the following three overall goals for the integrated organization.
- The new organization will:
- Improve overall ability to provide system leadership.
- Operate as effectively as possible to maximize client and population health services.
- Build on the past culture of service (at both legacy organizations) and aim to be more than the sum of its parts.
- For clients, the integration will:
- Maintain or improve client experience, quality of services, service accessibility and service coordination in partnership with our clients.
- Continue to ensure the provision of local services in the Parkdale and Queen West communities.
- For staff and volunteers, the integration will:
- Recognize the dedication of staff and volunteers of both organizations and support staff through the integration.
- Enhance opportunities for staff advancement/career succession within a single organization.
- Ensure all staff, clients, and communities feel part of the new organization.