Parkdale Queen West Community Health Centre is accredited by the Canadian Centre for Accreditation (CCA). CCA is a national, not-for-profit organization offering accreditation tailored to community-based health and social services across Canada. CCA accredited organizations are committed to quality and continuous improvement in their community-based health and social services.
Accreditation is a voluntary process led by independent external reviewers. It is an opportunity to be evaluated against national standards of excellence and best practices in the health and social service sector to strengthen our systems and processes, foster a culture of learning across our organization, and help our Centre successfully integrate leading practices.
Quality Improvement
Ontario’s inter-professional, team-based primary care organizations must submit annual Quality Improvement Plans (QIP) to Health Quality Ontario. A QIP is a formal commitment to quality improvement, aligned with system and provincial priorities.
Accountability
Multi-Sector Service Accountability Agreement (M-SAA) is an accountability agreement delineating accountabilities and performance expectations. M-SAA clarifies the responsibility of health service providers for delivering on performance and planning and integration towards the development of healthcare systems. It brings various contractual agreements between community health service providers (HSPs) and the local health integration networks (LHINs) into one document.
Parkdale Queen West CHC signed M-SAA with Toronto Central LHIN.