Coronavirus Service Update: Adjusted Hours of Operation


We have now reduced our service hours and services.

If you answer yes to any of these questions, please do not come to the health centre but go home and self-isolate:

  • Have you travelled in the last 14 days or have been in close contact with anyone who has travelled?
  • Have you tested positive for COVID or been in close contact with anyone who has tested positive?
  • Do you have any symptoms that could be COVID, including cough, fever, sore throat, muscle aches, headache, fatigue, runny noise, joint pain, nausea, diarrhea or stomach pain?

If you have symptoms and answer yes to travel or contact, and you also work in childcare or healthcare or live in a group setting (shelter, long term care home), then go to the nearest COVID assessment centre.  The two closest to PQWCHC are:

Toronto Western Hospital: 347 Bathurst Street (at the corner of Dundas), 12:00 to 8:00 pm

St. Joseph’s Healthcare: in the Sunnyside Building, First Floor, open 9 am to 8:30 pm

Please see below for service updates and updated hours of operation:

Clinical services:

  • Non-urgent appointments will be cancelled; you will be asked to call back in 2 months to re-book.
  • Most remaining appointments will be offered by phone.
  • Urgent matters that require a physical examination, as well as pre-natal exams and childhood immunizations will be done in person. If you have symptoms of COVID when you arrive, you may be asked to go home and call in for your appointment.
  • Urgent in-person physiotherapy and chiropody appointments are available.

Counselling services:

  • Most in-person appointments will be cancelled; you may be offered a phone appointment with your counsellor or another counsellor.
  • Urgent counselling phone appointments are available for people who have not accessed counselling before.
  • Urgent in-person sessions may be available if you have no symptoms of COVID when you arrive.

Supervised Consumption Services:

  • Will continue to operate at both Parkdale and Queen West sites, with reduced hours of operation.
  • For more information, contact Lorraine Barnaby, Urban Health Manager, Supervised Consumption Services at or 416-703-8482 ext. 2333

Seniors Group

  • Seniors Group on Hold until further notice.  Support still available for information call, Rosa Ribeiro, Health Promoter at 416-537-2455 ext 1231

Tax Clinic

  • Tax Clinic On-Hold until further notice, for more information call Yi Man Ng, Health Promoter at 416-703-8482 ext 2235 for information on the Queen West clinic and Rosa Ribeiro, Health Promoter at 416-537-2455 ext 1231 for the Parkdale Clinic

Niiwin Wendaanimak – 4 Winds Indigenous program

  • For more information, contact Vivian Recollet at 416-703-8428 Ext 2426


Parkdale Site (1229 Queen St. West)
10am – 6pm (Mon, Tues, Thurs)
1pm – 6pm (Wed)
9am – 5pm (Fri)

Queen West Site (168 Bathurst St.)
10am – 6pm (Mon, Tues, Thurs)
1pm – 6pm (Wed)
9am – 5pm (Fri)

Satelite Office (27 Roncesvalles Ave.)
**Offices closed and services relocated to 1229 Queen Street West